WellTrans

This is the worst transportation I've ever seen in my life I've tried numerous times to get online and do my appointments and all the sudden I can't even log in now and I don't understand why not nobody wants to answer me back it's just the worst service ever I mean even to pick up transportation providers you transportation providers have screwed me now I'm working on one other one hopefully everything's going to go good with them but I need to apply it and put my transportation online because it's so much easier and convenient than it is to listen to CSR over the phone because they don't know what they're doing I need somebody to help me get on that portal on the website other than that if I could give zero Stars I would please help me somebody

I wish I could give ZERO stars!! Well Trans messed up two hospital visits for my mother. She was scheduled to receive tests for an ongoing issue. Well Trans failed to have a driver pick her up the first time. And then failed to inform us that my mother exceeded the number of Transporation trips approved by her insurance carrier. Instead of accepting responsibility and take accountability, We’ll Trans decided to blame us or the insurance company. I have been thoroughly disgusted with their customer service. I had to escalate my complaint to the insurance carrier, which I hated to do. But We’ll Trans left me no other choice.